General Terms and Conditions of Africa North Journeys

1. General

These General Terms and Conditions (GTC) apply to all business transactions between Africa North Journeys and the client. They also apply to subsequent business transactions, even if they have not been referred to again and the opportunity to become aware of them has not been provided again. The validity of other terms and conditions is excluded, as far as they are not in accordance with these terms and conditions or have been explicitly accepted in writing by Africa North Journeys. Africa North Journeys is entitled to suspend or cancel existing orders in whole or in part until the conditions are fulfilled in case of non-compliance with the GTC, especially in case of late payment by the client.

2. Offer / Prices

All offers and prices are subject to change. The prices are in CHF, EUR and if necessary in MAD. On request we also offer in USD. Africa North Journeys is not subject to VAT and therefore cannot show VAT. Deviating from the currently valid prices, other prices can be agreed upon. This must be done in writing in any case. Cancellation of orders by the client entitles Africa North Journeys to charge for partial services rendered. The prices valid on the day of the order apply. Prices are subject to change without notice.

 3. Contract / right of withdrawal

3.1 Online / Written Contract

The customer places his order online in the contact form or in electronic form - by e-mail. An order is considered accepted when the order acceptance has been confirmed in writing by Africa North Journeys via e-mail. With the confirmation of the order acceptance, the contract between Africa North Journeys and the client comes into force.

 3.2 Revocation

The customer has the right to revoke the order up until the time of written order confirmation by Africa North Journeys. A revocation of the order must be made in writing (e-mail). Africa North Journeys reserves the right to refuse acceptance of the order at any time without giving reasons. If an order cannot be carried out within the agreed duration of stay for important reasons (force majeure), the client will be informed immediately by Africa North Journeys. The client cannot derive a claim for damages from this. If Africa North Journeys can no longer fulfill contractual obligations due to circumstances for which it is not responsible, Africa North Journeys has the right to cancel the contract before the client's arrival without any liability for damages. Such circumstances are in any case, but not limited to, fire, accident, illness or other circumstances over which Africa North Journeys has no control.

 3.3 Revocation/Cancellation Fees

 - 20% of the total price, in case of cancellation up to 30 days before the beginning of the trip (The deposit will be respected).

- 30%  of the total price, in case of cancellation from the 29th to the 15th day before the beginning of the trip

- 100%  of the total price, in case of cancellation from the 14th day before the start of the trip

 4. Liability / warranty

Africa North Journeys assures to organize and carry out all tours with utmost care and to the best of its knowledge and belief. However, no liability is accepted for damage to property or personnel or consequential damage caused directly or indirectly by tour guides and/or drivers or by outside influence. Also, liability for any hazards such as severe weather, war or acts of war, etc. is excluded. This applies to the client as well as to relatives.

Africa North Journeys assumes no liability for requests that cannot be fulfilled or are insufficiently communicated, e.g. furnishing of accommodations, the quality of food, driving performance etc.

 5. Terms of payment

Booked tours are to be paid in advance with a 20% deposit and will only be organized (e.g. hotels and events booked) after receipt of payment has been confirmed by Africa North Journeys.

The deposit is due within a period of 10 days from the invoice date, the final payment 15 days before the departure date without deductions. After expiration of the 15-day period, the client will be in default even without a reminder. Any costs of extrajudicial collection proceedings in the event of late payment shall be borne in full by the customer.

 6. Security of payment

Africa North Journeys has taken the best possible security precautions for the processing of transactions in the online store. However, no liability can be accepted for any misuse by third parties. To be absolutely safe, pay via PayPal to

 7. Use of your personal data

Africa North Journeys uses the personal information you provide only in the context of the customer relationship between you and Africa North Journeys. No personal information (e.g. email address, name, profiles, etc.) will be shared or sold to any other company or individual in any form. To protect your personal information, Africa North Journeys also limits access internally to as few employees as possible.

 8. Rright to delete personal data

If you have provided us with personal data, you can change this again at any time in the user profile. For a complete deletion of the account, a written request must be submitted to Africa North Journeys, Gubelstrasse 13, 8630 Rüti. However, contributions submitted up to this point, such as comments, may remain.

 9. Links to other websites

The websites may contain links to other websites. Africa North Journeys assumes no liability for their content.

 10. Google analytics

This website uses Google Analytics, a web analytics service provided by Googe Inc ("Google") Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of a website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser.

 11. Place of performance / jurisdiction / applicable law

The place of performance for service and payment is the current headquarters of Africa North Journeys in Merzouga, MA. For liability issues regarding the travel agency of the Swiss location (.ch), this is until further notice Horgen, CH. The place of jurisdiction for all disputes in connection with the business relationship is the respective court responsible for the company headquarters.

Status: September 2022